Jill’s Volunteer Story
When you meet Jill, one of our longest-serving volunteers, you immediately feel the energy of someone who was simply raised to give back. Volunteering isn’t something she does; it’s part of who she is.
Jill grew up in a family where volunteering wasn’t an activity; it was a way of being. Her parents, grandparents, aunts, and uncles modeled service daily, and she carried that forward through church roles, community events, and youth programs. But Ronald McDonald House Madison became her home base for giving back.
Her story with us began in 1993, when she moved to Madison after college and learned a new Ronald McDonald House was opening just across the street from her apartment. With a desire to connect with her new community, she joined the very first group of volunteers. That decision shaped the next three decades of her life.
Every Thursday morning, Jill arrives ready to do whatever the House needs. She starts by preparing Augie’s Lunches with Love for families at the American Family Children’s Hospital, then restocks the breakfast nook, organizes donations, helps at the front desk, or cooks meals from whatever she can find in the pantry. From cupcakes and grilled cheese to pancakes and frozen pizzas, if it feeds a family, Jill is already tying on an apron.
Her favorite moments are the ones that remind her why she keeps coming back: helping a child choose a toy from the Toy Depot, watching families light up during therapy dog visits from Dogs on Call, guiding new guests on a tour of the House, or helping parents find food their child can safely enjoy with their dietary restrictions. These small acts of care stay with her. She admits she still gets goosebumps – and often tears – whenever she hears families speak about their experience at the House. “I am always 100% recommitted to volunteering. Their stories inspire me.”
Jill has also proudly represented Ronald McDonald House Madison at many of our events, from Waterslide‑A‑Thons and McCare Nights to golf outings and parades. She shares our mission with enthusiasm wherever she goes.
She believes our impact stretches far beyond our walls. Volunteers, local businesses, and community partners come together to support families during some of their most stressful moments, creating a network of compassion that strengthens the entire region.
For 33 years, Jill has been a constant source of comfort, joy, and stability at Ronald McDonald House Madison, and she hopes to continue volunteering “for many, many more years”. Each week, she looks forward to reconnecting with staff, chatting with her volunteer shift mates, and meeting new families. Her commitment is unwavering. Her impact is immeasurable. And her presence continues to help make the House a true home for families when they need it most.
Click here to learn more about volunteering with Ronald McDonald House Madison.